This unit describes the skills and knowledge required for fault-finding and testing for the presence of an operational subscriber line at network termination devices (NTDs). These lines are crucial in connecting customer equipment to the carrier for the purposes of providing telephony and internet protocol (IP) data services. These network providers use convergent technologies to deliver services of next generation networks (NGNs).

It applies to technicians and cable installers who install and maintain IP-based equipment for customer and service providers for services, such as internet protocol TV (IPTV), IP security, digital home networks, IP-based cable access, TV (CATV), IP core and access networks, home automation, interactive TV, smart grids and cloud computing

Australian Communications and Media Authority (ACMA) cabling registration applies to maintaining or installing new cable elements.Refer to the ICT Information and Communications Technology Companion Volume Implementation Guide or the relevant regulator for details of licensing, legislative or certification requirements.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

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Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice	Yes	No	Comments/feedback
Arrange site access according to enterprise procedures and customer requirements
Obtain information from customer about nature of the fault
Obtain suitable tools and test equipment
Obtain appropriate personal protective equipment (PPE)
Identify requirements for basic identification and fault-finding of cabling from network termination device (NTD) to customer equipment and seek assistance as required
Identify type of NTD used and its application to satellite, fibre, fixed radio, hybrid fibre coaxial (HFC) or digital subscriber line (DSL) telecommunications network/s
Identify and document typical equipment connected to NTD
Confirm correct equipment is being used for installed NTD
Check that NTD equipment and customer equipment are interconnected utilising cables and patch cords
Ensure all cabling sockets are visually intact and undamaged
Ensure all patch cords are visually intact and undamaged
Complete wire mapping to ensure new work is completed correctly and is in good working order
Ensure all cable, patch cords and cabling products are of the same signal bandwidth category
Obtain NTD and customer equipment user guides
Utilise NTD and customer equipment user guides to determine correct light-emitting diode (LED) status that indicates the equipment is operating correctly
Identify and record visual status of all customer equipment and NTD equipment prior to any investigative process
Follow appropriate user guide fault tables to remedy equipment status according to equipment manufacturer guidelines
Conduct basic fault-finding using methodical and safe practices suitable for system and problem type
Ensure cabling or patch cord elements are correctly terminated utilising wire mapping testers according to industry standards
Correct faulty cabling by re-terminating sockets, replacing sockets and re-terminating cable or replacing damaged cable elements
Correct faulty patch cords by re-terminating plugs or replacing with new patch cords
Power down equipment for 30 seconds and reboot equipment as a remedy to problem/s
Report failure of equipment to obtain normal working status to customer/supervisor and/or NTD owner for a determination to replace faulty equipment or to have equipment repaired
Ensure test equipment power adaptors are providing correct voltage to equipment, using an appropriate test device, and replace power adaptors as required
Ensure NTD equipment and customer equipment is communicating with internet by exploring internet with a computer browser gaining correct page displays from a website
Ensure customer device is connected to a wi-fi modem using service set identifier (SSID) and password
Advise customer of successful fault clearance and obtain sign-off for customer agreement once fault is resolved and for invoicing purposes
Complete all records as required
Complete reports to justify fault diagnosis and rectification methodology as required
Remove all waste and debris from worksite and dispose of according to environmental requirements
Restore changes made to worksite during fault repair, according to industry standards

Assessment Cover Sheet

ICTCBL331 - Conduct basic identification and fault-finding within cabling networks and customer equipment

Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTCBL331 - Conduct basic identification and fault-finding within cabling networks and customer equipment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

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Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: